Thuy NguyenThuy Nguyen
AIGP Study

Support

Help for the iPhone, iPad and Android app.

Support

Contact us

Email hello@ntnguyenmba.com. We usually reply within two business days.

Do I need an account?

No. AIGP Study has no sign-in. Everything is stored on your device and works offline.

How do I move my progress to a new phone?

Progress is kept on the device, so it moves with a device backup restored to your new phone (iCloud or computer backup on iPhone, Android backup to your Google Account on Android). There is no cloud sync.

I deleted the app. How do I get it back?

Re-download it from the App Store with the same Apple Account, or from Google Play with the same Google Account. If you bought it, you don't pay again. Progress is only restored if it was in a device backup.

How do I delete my data?

Settings → Privacy & Data → Delete All App Data. Deleting the app also removes its data.

How do I get a refund?

If you paid for the app, the store handles refunds: reportaproblem.apple.com for the App Store, or your Google Play order history for Google Play.

I found a mistake in a question

Thank you. Email us the question text and what you think is wrong, and we'll review it.

Is this an official IAPP product?

No. AIGP Study is independent and isn't affiliated with or endorsed by the IAPP. See the Disclaimer.